All emails generated by you, the administrator, will show your email address in the From section of the email. That address is on the extras page and is the email address noted as Contact email:
When you click the email attendees link, you will be presented with a screen you can use to compose an email to your attendees:
The email contains a brief starting text and a box for the email subject to help you compose your email. You will note that [firstName] and [lastName] are shown in brackets.
These are two of the data fields that you can optionally include in your email to personalize it.
There are other fields you can place in your email - these fields are exposed by clicking the merge field options link:
To use a field, follow the format shown exactly. If you miss spell a field name, it will not be included. Do not copy and paste the field names, key them in exactly as shown. For example, if I want show the event name in the email, I would type [eventName]. The header image [headerIMG] is the image shown on the first page of your event form. Be a bit careful with that if your image is large.
The next panel in the send email function will ask you about who you want to send this email to:
If you want to test your email before sending it to everyone, choose the last option. The email address here is the contact email for your event.
You can condition the email to only go to specific status codes:
All contacts except cancels
Only Active status
Only Hold status - a good option to follow up with those unpaid registrants.
Only Cancel status
The next panel allows you to condition your email by registration type:
You can send to more than one registration type - or choose to not LIMIT the email by leaving this item unchecked. To choose more than one registratin type, hold down the <ctrl> key as you select each type with the right mouse button.
This restriction is in ADDITION to any status selection you have made in the panel above.
The final send email panel allows you to select when to send this email:
Now - means just that - immediately send this email based on your selection critera.
You can also send the email on a specific date and time - the second selection.
You can send the email based on the number of days and/or hours before the event is scheduled to occur - the last selection.
When you are satisfied, click the Send button an the email will be either queued or sent. As soon as the emails are completed, you will get an email showing a list of recipients.
If you have used this function at any time in your event, subsequent entry into this function will display a list of emails that you have sent and a count of the number of emails:
If you have emails scheduled for future dates, they will be shown when you click the Emails Scheduled tab. You may also delete scheduled emails from that tab. If you have reminder emails and/or survey emails, they will be shown there too.
If you click the view link next to the email, you will see the body text and subject of that particular email.